Heather Brown Service SupervisorHeather joined the Pella Mountain West branch in 2018 as the Inside Service Supervisor. Equipped with a leadership background in the tech industry, she pairs her problem-solving skills with an unwavering desire to innovate and evolve. She believes few things in business are more important than laying a solid foundation of exemplary service upon which long-lasting customer relationships are built. Always an advocate for the customer, Heather supports her team in reaching new heights through constant and continuing improvement of the customer experience. While Heather moved to Arizona in high school, she will always be a Chicagoan at heart. When she’s not working or attending her children’s sporting events, you might find her relaxing on a San Diego beach with her husband and five kids. Back to Meet our Pella Jackson staff!