FAQ

No two renovation projects are identical. In order to figure out the budget for your window or door replacement project, we will need to wholly know your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design expert will work alongside you to comprehend your project, select high-quality products and get measurements for your replacements.

In addition to making high-quality products in various styles, we also offer payment and finance options to help make your replacement project a reality.

It’s our priority to make certain that we answer all of your questions about windows and doors from Pella of Jackson. We’ll check in to all the features and options available to you, including material choices and energy-efficient enhancements. To be sure we can cover it all, we recommend you allow about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Jackson are run by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will work to install your windows or doors. They must sit through an in-depth set of training courses to ensure your windows and doors are properly installed and meet Pella’s warranty criteria. You can learn more about your simple, no-guess installation day here.

Before they can be employed, Pella makes installers to pass a drug test and background check. Our installers are totally covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this affect you? Not only could you recognize a decrease in your heating and cooling costs, but you will help reduce your environmental impact.

The perk of Pella® vinyl windows is that you will not have to paint them. They come in a host of colors, so you’ll find a color that goes with your room. We do not endorse painting your vinyl products; this will invalidate your warranty.

Pella of Jackson offers services and support that big-box stores can’t. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” You just have to get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work handling any issues.

There are a variety of reasons why Jackson-area folks pick Pella of Jackson for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Jackson has a dedicated window and entry door showroom. This distinctive way of doing business offers you a personalized experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Jackson has a top-notch, energy-efficient and durable solution.