Customer Reviews

I talked with someone unconnected with Pella, but who had experience with various Windows and recommended them. Also, I received a promotional deal in the mail that initially was the prompt for looking at Pella .

They have a very good product.

Because we have a 100+ year old home there are a few extra steps to take when removing old windows like checking for lead paint and we wanted to keep a old transom window to use for a future project and Pella handled everything w care and no extra charge. Had a great promo going on too.

None

good product

no

Reputed quality of the products

Zack was competent, thorough, inspired confidence and Jim the installer is not only capable; he has a great attitude

Quality product and professional services.

Nothing specific except all previous comments. We will continue to use Pella in the future.

We have used Pella products in the past. It's a reliable product and the team knows what they are doing. Appreciate knowledgeable people.

The sales rep spoke to me and my husband directly, acknowledged me as well as my husband. Appreciate a sales rep that knows enough about giving attention to both parties not just the male party.

Pella has always represented the ultimate in door and window quality to me. I have used products by another fine company, but in this case I wanted the very best and felt like the price was worth it. A neighbor had the same model of Pella sliders installed, so I was able to see the product in a situation similar to mine.

Just can't emphasize enough the impression those young installers made on me: polite, solicitous, quiet, efficient, friendly. I went about my personal business in another part of the house, dropped in occasionally to see how things were going. They seemed pleased to have me come by and took time to explain what each of them was doing and why it was important.

Experience with product

Better products and better service and better warranty

nope, it all was great!!!

I want the product to last years without quality issues, and I am convinced that Pella delivers that. We were very pleased with our previous installation.

Other door contracters kept flaking out, missing appointments, and failing to call back.

Customer service, price and product.

No - good rep and good installation team.

Pella has a great reputation and the sales process was great.

No

Because we felt the quality of the windows and door would be superior to other companies. We met the installer and felt he was educated on the project and would do a great job. We also liked our sales rep. He was ho est and efficient and not too sales oriented.

The quality of the product and the installer.