Pella provides services and support that “big box” stores can’t perform. Our staff is made up of professionals whose expertise is in selling, installing, and servicing Pella Windows & Doors. Having a dedicated Pella sales team, project manager, local service technicians, and expert installers means that you will have the knowledge of our whole team. We frequently use the term “single source accountability”, meaning that there’s no one to chase down regarding a product, installation, or warranty issue. If you have any concerns, simply contact our office or your sales representative and we will get to work resolving the issue.